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Supplementary healthcare and complementary pensions

  • GRI

In most of the countries where the Group operates, supplementary healthcare insurance is available at favorable conditions compared to the alternatives available on the market. In many cases it is the Company itself which guarantees benefits linked to prevention and periodic check-ups (see also the chapter dedicated to “Occupational health and safety”). In Italy health and prevention instruments are supplied through a supplementary fund for Enel employees (FISDE) which provides reimbursements for health services given in the supplementary welfare plan. In line with collective agreements, all employees are members of FISDE. Former Enel employees can continue to receive the same benefits by paying a membership contribution.

The psychological support service continued thanks to the agreement with the National Council of the Order of Psychologists (CNOP) and the Italian Psychoanalytical Society (SPI). FISDE also provides support for families, for example in the case of disability and social emergencies (problems of adjustment, alcoholism, drug addiction, etc.). Supplementary assistance programs for employees and their families and the community are also provided thanks to the social action protocol attached to the collective bargaining agreement. Among the support measures for staff there is also the possibility of accessing complementary pension funds and the recognition of various forms of individual benefits for service connected with the termination bonus. At December 31, 2018, the employees covered by the pension plan in the Enel Group are 68% of the population. The pension funds are mainly in Italy (Fopen and Fondenel), Spain and Brazil.


Since 2016, Enel colleagues who are traveling to destinations which are considered at risk are given a specific memo on the healthcare situation and the security conditions in the countries they are going to. In particular, through the booking system for company travel, before departure, the Security Travel Guide and the Health Guide are sent automatically, while any updates are supplied during travel. In relation to the specific risks in the country of destination, Enel arranges, when necessary, suitable protection measures (expert guides, security details, etc.). To coordinate the whole process, a unit is active 24 hours a day, 7 days a week, which supports travelers, monitors news from around the world and coordinates the response in the case of dangerous or emergency situations. Since 2018 the model is active in all the countries of the Group, covering 100% of the international and intercontinental travels thanks to the integrated Travel Security system.

Due to the continuous evolution of the Company in new countries with the Business Lines Enel X and Enel Green Power, the 2019 target will be the progressive extension of the system even for the new countries, ensuring the same level of service.